Email · WhatsApp · SMS — one simple place

Message your customers where they'll actually see it.

Send order updates, reminders, replies and offers over WhatsApp, email and SMS — from one easy dashboard. No coding needed, and you can see that every message was delivered.

Trusted foundations from Vamana Sandesh, by VibhumIT — built for real businesses in India, Africa & beyond.
🛍️ Your Shop online now Hi Asha! Your order #1024 has shipped 📦 Track: bit.ly/track ✓✓ Great, thank you! 🙌 ✓ Delivered & read Email receipt sent ✓ SMS OTP delivered ✓
The three ways your customers hear from you
💬 WhatsApp · the app they check most
✉️ Email · receipts & updates
📱 SMS · reaches any phone
In plain words

What is doot?

doot is one place to talk to your customers. Instead of juggling WhatsApp on your phone, email on your laptop and SMS somewhere else, you do it all from a single, simple dashboard.

  • Send an order update, booking reminder or offer — and it goes out on the channel your customer prefers.
  • When a customer replies, you see it in one shared inbox — your whole team can help.
  • You always know it arrived — a green “delivered / read” tick, not a guess.

Show me how to start →

🏪 Your business doot one dashboard 💬WhatsApp ✉️Email 📱SMS 🙋 …and lands with your customer
Who it's for

If you have customers, doot is for you

You don't need to be technical. If you can use WhatsApp, you can use doot.

🛍️

Online shops

Order confirmations, “it's shipped”, and back-in-stock alerts.

🗓️

Salons & clinics

Appointment reminders that cut no-shows — sent automatically.

🍽️

Restaurants & services

Booking updates, offers, and quick replies to customer questions.

💻

Developers & teams

A clean API & webhooks to plug messaging into your own app.

What you can do

Everything you need to talk to customers — in one place.

Start with one thing. Turn on the rest whenever you're ready. Tap “See how it works” under any card for a plain, step-by-step explanation.

📮
Collect enquiries

Never miss a customer message

Put a simple contact form on your website. Every enquiry lands in your email and WhatsApp the moment someone hits send.

See how it works
  1. Copy a small snippet we give you into your website (or ask your web person — it takes 2 minutes).
  2. A visitor fills in your form and presses Send.
  3. You instantly get the enquiry by email and on WhatsApp — spam and bots are blocked automatically.
💡 Example: A customer asks “Do you deliver to Nampula?” on your site at 11pm. You get a WhatsApp ping straight away and can reply first thing — before they message a competitor.
Send updates

One message, delivered the smart way

Send a receipt, reminder or alert once. If WhatsApp can't be delivered, doot can automatically fall back to email or SMS.

See how it works
  1. Pick a customer (or a whole list) and the message you want to send.
  2. Choose your preferred channel — say WhatsApp first.
  3. If that number isn't on WhatsApp, doot quietly tries email or SMS instead, so your message still gets through.
💡 Example: “Your appointment is tomorrow at 3pm.” doot tries WhatsApp; if the customer isn't on it, they get an SMS instead — you don't lift a finger.
🔐
Verify numbers

One-time codes (OTP) made easy

Confirm a customer's phone or email with a 6-digit code — over WhatsApp, SMS or email. We handle sending, expiry and checking.

See how it works
  1. Your app asks doot to send a code to a customer.
  2. doot generates it, delivers it, and limits guesses to keep it secure.
  3. The customer types it back and you ask doot “is this correct?” — done.
💡 Example: A new user signs up. You send a WhatsApp code to prove the number is really theirs — no more fake sign-ups.
💬
Reply together

One shared inbox for your team

WhatsApp and email replies land in a single inbox your whole team can see. A helpdesk bot can answer common questions instantly.

See how it works
  1. When a customer replies, the conversation appears in your shared Inbox.
  2. Any team member can pick it up — no more messages stuck on one person's phone.
  3. Set simple auto-replies (e.g. “opening hours”) so customers get answers even at night.
💡 Example: Someone asks “Are you open Sunday?” at midnight. The bot replies with your hours automatically; your team follows up in the morning.
🗂️
Know your customers

A contact list that builds itself

Every person who messages you is saved automatically — with tags, notes and their consent status. Import your existing list too.

See how it works
  1. Each new enquiry or reply creates (or updates) a contact — no manual typing.
  2. Add tags like “VIP” or “wholesale”, and notes to remember details.
  3. Upload your current contacts from a spreadsheet, and export anytime.
💡 Example: Tag your best 50 customers “VIP” and later send just them an early-access offer.
📣
Run campaigns

Message your whole list at once

Send an announcement or offer to a group over WhatsApp, email or SMS — now or scheduled. People who opted out are skipped for you.

See how it works
  1. Choose who to send to — everyone, or a tagged group.
  2. Write your message and preview exactly how it'll look.
  3. Send now or schedule for later. Anyone who unsubscribed is automatically excluded — keeping you compliant.
💡 Example: Schedule a “Diwali sale — 20% off” WhatsApp blast to your customers for Friday 9am, and get back to running your shop.
How to start

Up and running in four simple steps

No technical background required. Here's exactly what happens — with what you'll see at each stage.

1

Create your free account

Sign up with your email, tell us your business name, and pick what you'd like to do first. A short wizard guides you.

Create your account you@yourbusiness.com Your business name Get started →
Show me exactly what to do
  1. Go to the dashboard and enter your email and a password.
  2. Add your business name and country (this sets your currency and language automatically).
  3. The setup wizard asks what you want first — collect enquiries, send updates, or chat with customers — and takes you there.
2

Connect a channel

Turn on how you want to send. The Channels page shows a clear checklist and tells you exactly what's live and what's still pending.

Channels 💬 WhatsAppActive ✓ Number connected ✓ Template approved ✉️ EmailPending ✓ Sender added ⬜ Verify your domain
Show me exactly what to do
  1. Email: add the address you send from and follow the quick verification steps (we show each one).
  2. WhatsApp: connect your WhatsApp Business number — the checklist walks you through it.
  3. SMS (India): register your sender and templates for DLT compliance, tracked right in the dashboard.
You don't have to do all three. Many businesses start with just WhatsApp or just email, and add more later.
3

Send a test to yourself

Before you message real customers, send a test to your own phone or inbox and see exactly what they'll see. One button on the Channels page.

👀 See it as your customer your-own-number / email Send test to me → ✓ Sent — check your phone. That's exactly what your customer sees.
Show me exactly what to do
  1. Open Channels → “See it as your customer”.
  2. Your own email is filled in for you; pick email or WhatsApp.
  3. Press Send test to me and check your phone or inbox. If it looks good, you're ready for real customers.
4

Go live & watch it land

Send from a form, a campaign, or your own app — then watch each message move from sent → delivered → read on your dashboard, in real time.

Queued Sent Delivered Read ✓ You can see every message land — no guessing.
Show me exactly what to do
  1. Send however suits you — a website form, a bulk campaign, or your own app via our API.
  2. Open the dashboard to see a live timeline for every message.
  3. If anything fails (wrong number, full inbox), you'll see it flagged clearly so you can fix it.
Create my free account →
Safe, private & reliable

Built to be trusted with real customers

The behind-the-scenes things that keep your business — and your customers' data — protected.

🔭

You always know it was delivered

A live timeline shows every message: sent, delivered, read or failed. No more wondering “did it go through?”.

👥

Your team, the right access

Invite staff and give each person only what they need — owner, manager, agent, billing or developer.

🔒

Secure sign-in

Optional two-step login with a one-time code — we protect your account with the same OTP we offer you.

⚖️

Respectful of privacy

One-click unsubscribe, consent tracking, and full data export or deletion on request — GDPR-friendly by default.

🇮🇳

India DLT compliant

Register your SMS senders and templates and send the legal, compliant way — all tracked in the dashboard.

🧾

Nothing gets lost

Every change is logged — who did what and when. Records are archived, not silently deleted.

For developers

Prefer to build it in? One clean API.

Everything you can do in the dashboard, you can do with a single API call — with idempotency, automatic retries, and signed webhooks for delivery events.

  • Send across channels with one POST /v1/messages and automatic fallback.
  • Drop-in OTP: generate, send, rate-limit and verify — we handle the plumbing.
  • Signed webhooks push delivery events straight into your systems.
# one call — with automatic fallback POST /v1/messages { "channel": "whatsapp", "to": "+91 98••• ••210", "template": "order_shipped", "fallback": [{ "channel": "email" }] }
About

doot — a product of Vamana Sandesh, by VibhumIT.

The name is our promise. In legend, Vamana covered the whole universe in three small steps. doot does the same for your messages — a tiny bit of setup that gets you to customers everywhere.

The Platform · The Company

Vamana Sandesh, by VibhumIT

VibhumIT builds practical, production-grade software for real businesses — across payments, HR and communications, with deep roots in emerging markets. Vamana Sandesh is our communications platform, born from a problem we kept solving for every client: getting messages reliably to customers, simply and affordably.

When you build on doot, you're backed by a team that ships and supports serious systems — not a weekend side-project.

Built where WhatsApp is the inbox

Made for emerging markets

doot is engineered for India, Africa & LATAM — where WhatsApp and SMS are how people talk to businesses. DLT-compliant SMS, WhatsApp-first flows and privacy-first delivery, backed by real regional expertise.

Simple Affordable Secure Reliable Compliant

Talk to us

Have a question? We're happy to help.

Want a quick demo, or help getting set up for your business? Send us a note — this very form is powered by doot, so it reaches us on email and WhatsApp.

🌐  VibhumIT — building for emerging markets
💬  Email & WhatsApp support for customers